Privacy & Cookie Policy

This privacy policy sets out how Local Planners uses and protects any information that you give when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Local Planners may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 8 April 2026.

What we collect

We may collect the following information:

Name and job title.
Contact information including email address and phone number.
Demographic information such as postcode, preferences, and interests.
Information relating to specific planning projects or site enquiries.
Other information relevant to customer surveys and/or service offers.

What we do with the information we gather

We require this information to understand your consultancy needs and provide you with a better service, specifically for the following reasons:

Internal record keeping and project management.
Improving our consultancy services and professional advice.
Periodically sending planning policy updates, industry insights, and promotional emails about new services or special offers which we think you may find interesting.
Market research purposes to better understand development trends. We may contact you by email, phone, or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest (such as the Planning Portal or local authority websites). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at general@localplanners.co.uk.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 2018 and UK GDPR. If you would like a copy of the information held on you, please write to:

Local Planners Limited, Exchange House, 12-14 The Crescent, Taunton, TA1 4EB.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

To make this site work properly, we sometimes place small data files called cookies on your device.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, and display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site.

How do we use cookies?

We use cookies for the following purposes:

Form Submission: When you submit data through a contact form, cookies may be set to remember your user details for future correspondence.
Site Optimisation: Ensuring the website displays correctly for your specific browser or device.
Analytics: We use tools like Google Analytics to understand how visitors engage with our site, helping us improve our user experience and content.

These cookies are aimed to enhance the performance of our website. Certain features, such as form submission and newsletter subscription, will not work if they are disabled.

We only use per session cookies as we do not track or monitor any behavioural statistics or have any user altered preferences on our site. This being the case the cookies that are used are removed at the end of the session.

Cookies are provided both by Local Planners and by a number of trusted third parties, for example our web host, Wix, and Google. Cookie related information will be stored by Local Planners and the organisation providing the services connected with the cookie where applicable.

Cookies shall not be used for purposes other than those stated.

By using this website you agree to our use of cookies. If you wish at any time to stop using the cookies provided by our website, instructions for their removal may be found below. Please note however that these cookies may be re-added to your browser should you visit our website again.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit the site and some services and functionalities may not work.